Leading With the Customer Out Front

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Bill Cooper, Chairman and Majority Owner, Cooper State Bank & Chairman, TCF
April 2008

Abstract
One of Bill Cooper’s greatest career achievements was to lead a financial institution from a failing position of negative net [...]

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Key Words/Concepts
Performance, Measurement, Competencies, Skills, Learning, Incentives, Ethics, Example, Leadership

APA Citation
Cooper, W. (2008, April). Leadership Management. Presented at Franklin University Hall Leadership Lessons. Columbus

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Franklin University Press

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